Service Plans

We now offer 2 and 3 year service plans for your electric bike(s) . Sign up and enjoy significant benefits over buying servicing annually.

A 3 year service plan is just £5.55 per month.

Plans are available on all bikes purchased in store and online from us within 60 days. 

Your Service Plan is non-refundable, non-transferable and is registered to you and your bike (frame number required)

You can purchase a plan online - please scroll down or via one of our stores today or by calling our Customer Services team on 0117 452 6571.

Why Choose Us

  • Speed. Your bike is allocated a time slot so we can turn it around for you ASAP
  • Competitive Pricing. Our prices are some of the best around.
  • Our technicians are qualified and insured.
  • Peace of mind. Just leave everything to us.
  • Save up to 46% compared to buying annual servicing at full price
  • Free puncture repair labour!
  • All firmware and diagnostic checks are free with a Service Plan
  • Annual email reminder to book service – We remember when you need a service so you don't have to!
  • Maintain your warranty
  • A ‘service history’ will boost the value of your bike if you sell it
Service Plan
Year 1
(normal £)
Year 2
(normal £)
Year 3
(normal £)
Saving £ Saving %
2 Year
£150 £90 £140 £80 35%
3 Year £200 £90 £140 £140 £170 46%

**parts are not included

Purchase your service plan by clicking on either of the images below

Interim Service

  • Full frame wipe down & Inspection
  • Drivetrain Removal & Clean
  • Gears Aligned & Adjusted
  • Motor Bolts & Chainring Torqued
  • Brakes Aligned & Adjusted
  • Saddle/Seatpost Check
  • Bar/Stem Check
  • Headset Check & Adjust
  • Wheels/Tyres/Hubs Checked & Trued
  • Tubeless Sealant Top-up
  • Ebike Diagnostic + Print Out
  • Firmware Update
  • Extended Test Ride

Full Service

An Interim Service plus +

  • Frame Alignment & Damage Check
  • Frame Threads Cleaned & Tapped
  • Bottom Bracket Removal & Service
  • Headset Removal & Service
  • Hydraulic Brake Bleed
  • Hub Bearing Removal & Service
  • Cables Replaced incl Dropper
  • Bar Tape Fitted (where applicable)

Can I buy a service plan for any bike?

Not at the moment, our service plans are reserved for customers who buy a bike from us

What if I bought a bike from you recently?

You have 60 days from date of purchase but we're not mercenaries, if its close to that time limit, just get in touch with us.

How do I book my services?

Just get in touch with your local store

Will I have a service plan booklet or receipt?

Every bike we sell has a service record booklet. Your service plan details will be attached to that.

What happens if my bike is stolen?

We can transfer the plan to a new bike bought from us but they are not refundable