We offer 2 and 3 year service plans for your electric bike(s) . Sign up and enjoy significant benefits over buying servicing annually.
Plans are available on all bikes purchased in store and online from us within 60 days.
Your Service Plan is non-refundable, non-transferable and is registered to you and your bike (frame number required)
You can purchase a plan online - please scroll down or via one of our stores today or by calling our Customer Services team on 0117 452 6571.
Why Should I buy a Service Plan for my new Electric Bike
- Peace of mind. Any problems and we fix them. Zero labour charges.
- Speed. Your bike is always allocated a time slot, which we aim to turnaround in 48 hours
- Qualified technicians. Anyone fixing your bike will be certified to the industry standard
- Preserve the life of your bike. Warranty remains valid & full-service history
- Awesome savings. Annualise the cost & save up to £220
What is included in my Service Plan?
- Benefits worth up to £700*
- Full service every year
- Unlimited purchase repair labour
- Unlimited Performance Health Checks.
- Unlimited Firmware & Diagnostic Checks
|
Service Plan
Price |
Year 1
(normal £) |
Year 2
(normal £) |
Year 3
(normal £) |
Saving £ |
Saving % |
| 2 Year |
£200 |
£120 |
£100 |
|
£100 |
33% |
| 3 Year |
£260 |
£120 |
£180 |
£180 |
£220 |
45% |
**parts are not included
Purchase your service plan by clicking on either of the images below
**parts are not included
Interim Service Costs £120 (if Purchased Separately)
- Full frame wipe down & Inspection
- Drivetrain Removal & Clean
- Gears Aligned & Adjusted
- Motor Bolts & Chainring Torqued
- Brakes Aligned & Adjusted
- Saddle/Seatpost Check
- Bar/Stem Check
- Headset Check & Adjust
- Wheels/Tyres/Hubs Checked & Trued
- Tubeless Sealant Top-up
- Ebike Diagnostic + Print Out
- Firmware Update
- Extended Test Ride
Full Service Costs £180 (if purchased Separately)
An Interim Service plus
- Frame Alignment & Damage Check
- Frame Threads Cleaned & Tapped
- Bottom Bracket Removal & Service
- Headset Removal & Service
- Hydraulic Brake Bleed
- Hub Bearing Removal & Service
- Cables Replaced incl Dropper
- Bar Tape Fitted (where applicable)
Can I buy a service plan for any bike?
Not at the moment, our service plans are reserved for customers who buy a bike from us
What if I bought a bike from you recently?
You have 60 days from date of purchase, if its just over that time limit, just get in touch with us.
How do I book my services?
Just get in touch with your local store
Will I have a service plan booklet or receipt?
Every bike we sell has a service record booklet. Your service plan details will be attached to that.
What happens if my bike is stolen?
We can transfer the plan to a new bike bought from us but they are not refundable
