Electric bikes work best when they are regularly checked, cleaned, maintained and serviced.
A little routine care goes a long way. It helps keep your bike running smoothly, extends the life of key components and gives you the best possible riding experience.
Before every ride: the M check
Before every ride, it is worth doing a quick basic check of the bike. This is often called an M check because, as you work from the back of the bike to the front, the path you follow forms the shape of an M.
It is a simple way to spot anything obvious before you head out, such as loose parts, tyre issues or brake problems.
If you are not familiar with it, this short video shows you what to check.
A 30-second check before each ride is often enough to catch small issues before they turn into bigger and more expensive problems.
Servicing
We always recommend an annual service as a minimum.
If you ride more frequently, in poor weather or in tougher conditions, your bike will usually benefit from more regular servicing.
All new bikes are supplied with a service manual, so it is worth keeping this up to date and making sure it is stamped to maintain a clear service history.
You can save up to 46% on servicing with a service plan. These are available to owners within 60 days of purchase.
Cleaning your electric bike
Your electric bike can be cleaned much like a standard bike, but a little common sense goes a long way.
Water and electrical systems do not mix well, so avoid hose pipes, pressure washers and pouring water directly onto the bike. These can cause water ingress and potentially damage electrical components.
A regular clean and fresh chain lubrication can dramatically extend the life of your drivetrain. If done consistently, it can help parts last two or three times longer.
For more detail, read our electric bike cleaning guide.
Software updates
Some electric bike systems, particularly Bosch, receive regular software updates to fix bugs, refine performance and improve system accuracy.
These updates can make a real difference over time, especially as systems become more advanced.
Our customers benefit from free software updates for life. Whenever your bike is with us, we will automatically check for updates and install them if needed.
Want to keep your bike in top condition?
Book in for a service, explore our service plans or speak to the team for straightforward advice on looking after your electric bike.