Lead Times

Before despatch, bikes are built, configured and tested by one of our experienced technical team.

Please note that Cube Stereo models are not supplied with pedals, browse our range HERE

We aim to despatch an in-stock bike 3-5 days after an order is placed (not including weekends / bank & public holidays).

For bike located in a warehouse location we aim to dispatch within 10-12 days (not including weekends / bank & public holidays).

For parts and accessories we aim to despatch the next working day after the order is placed. For more information about delivery timescales please click HERE

Boxed Bike Delivery

FREE boxed bike delivery Our Standard Boxed Delivery for bikes is FREE to UK mainland locations (excluding Highlands where there is an additional surcharge payable).

We can also deliver a bike to BT Northern Ireland and IM Isle Of Man subject to surcharges plus Orkney and Shetland Islands, please refer to the map below for our current prices, for other non mainland locations please contact us for a quote.

Sorry but boxed delivery is not available for Cargo bikes due to their larger size.

Ready2Ride Delivery

Choose our Ready2Ride Service and one of our team will deliver your new bike, fully built, configured and tested, we will personally hand over your new bike, make adjustments if required and can also wait while you take a short test ride round the block. If your postcode qualifies for this service it will be available to select at checkout. If your delivery address is outside our delivery area please contact our Customer Services team on 0117 452 6571

Ready2Ride Delivery For Cargo Bikes

As our electric cargo bikes are larger than standard electric bikes these are only available for home delivery via our Ready2Ride delivery option (or click and collect). One of our team will deliver your new bike, fully built, configured and tested, we will personally hand over your new bike, make adjustments if required and can also wait while you take a short test ride round the block. This premium delivery is available to locations within a 50-75 miles radius of one of our stores. If your postcode qualifies for this service it will be available to select at checkout. If your delivery address is outside our delivery area please contact our Customer Services team on 0117 452 6571

Parts & Accessories

Place an order for £50 or more and delivery is free to mainland UK (including Highlands), for an order under £50 delivery is charged at £8.99.

For Highlands, Northern Ireland, Isle Or Man and other non mainland locatons additional charges will apply.

Click & Collect

For Click & Collect orders, for security you must present photo ID plus the payment card used at time of collection. This is also applicable when you have purchased using V12 Finance. For more information click HERE

If you intend to purchase a bike or accessories via a Cycle to Work scheme, please review our Cycle to Work page first to make sure we accept your scheme.

If you need a quote, you can save your basket as a quote at the checkout, or get in touch by phone, email or via our Live Chat and one of our team will send you a quote by email.

CycleScheme and Gogeta vouchers can be used when purchasing online, select ‘payment’ option in checkout and provide your voucher code. Our team will then be in contact and will process your voucher.

To purchase a bike via VIVUP, My Benefits World, Cycle Solutions, and Bike2Work please contact our Customer Services Team on 0117 452 6571 and we will process your order manually.

Service Plans are available on all bikes purchased in store and online within 60 days of purchase and a great way to save money on future services.

Your Service Plan is non-refundable, non-transferable and is registered to you and your bike (frame number required)

Full Service For Electric And Non-Electric Bikes
The Electric Bike Shop

£140.00

Performance Health Check - Free From 2nd April To 5th May
The Electric Bike Shop

£0.00

Interim Service For Electric And Non Electric Bikes
The Electric Bike Shop

£90.00

SAVE 35%

Service Plan - 2 Years
The Electric Bike Shop

£150.00

SAVE 46%

Service Plan - 3 Years
The Electric Bike Shop

£200.00

Tubeless Tyre Conversion For New Full Suspension Bikes Black Or Silver Valve
The Electric Bike Shop

£59.99

We Pride Ourselves In Offering Our Customers Great Value And The Best Service.

To ensure that we never let our you down, we proactively monitor competitor prices and adjust our own prices every week.

However, if you do find a product online for less than the price offered on our website or in store, please get in touch and we may be able to match it, as long as it matches the criteria below.

• We can only price match identical, like for like items (including model, size, colour)
• The competitor's item must be in stock and available to buy
• The competitor's price must include delivery within the UK and be expected to arrive within seven days
• The competitor must be UK based and sell directly to customers
• The price must not include any membership, bulk buy discount or personal discounts
• No other promotional offers or vouchers (including cycle to work scheme vouchers) can be used on top of a price match
• We will not match against clearance sales, auctions, closing down sales, pre-sales or other specialist retailers
• We will not price match online auction or marketplace websites (eBay, Amazon etc)
• We reserve the right to refuse any price match without giving a reason

If you want to request a price match from us, simply contact our customer service team on 0117 452 6571 or contact us via our live chat.

Frameset

FRAME Carbon Front Triangle and Seatstay, Aluminum Chainstay, 170mm Travel, Ride Aligned™
FORK RockShox ZEB Select, 180mm, 44mm Offset, 1.8" Tapered, E-Rated
REAR SHOCK RockShox Super Deluxe Coil Spring Select+, Custom Tune, 230x62.5mm, 400lb/in (S), 450lb/in (M), 500lb/in (L), 550lb/in (XL)

Drivetrain
REAR SHIFTER SRAM GX Eagle Single Click Trigger
REAR DERAILLEUR SRAM GX Eagle Lunar
CRANKSET Shimano FC-EM600, 34T, 165mm
CASSETTE SRAM PG 1210 Eagle, 11-50T
CHAIN SRAM SX Eagle

Brakes
FRONT BRAKE SRAM Code, 4 Piston, Metallic Pads
FRONT BRAKE ROTOR SRAM CenterLine, 220mm
REAR BRAKE SRAM Code, 4 Piston, Metallic Pads
REAR BRAKE ROTOR SRAM CenterLine, 200mm

Components
HANDLEBAR Butted 6061 Alloy, 800mm, 25mm Rise
STEM Aluminum, 40mm Length, 35mm Clamp
SEATPOST TranzX YS105 Adjustable Dropper, 34.9mm, 125mm (S), 150mm (M), 170mm (L), 200mm (XL)
DROPPER LEVER Norco Dropper Lever
HEADSET FSA No.55R, Sealed Bearing
SADDLE WTB Volt 250 Sport
GRIPS DMR DeathGrip A20 Soft, Thin (S, M), Thick (L, XL)

Wheels
FRONT HUB DT Swiss 370, 15x110mm Boost, 6 bolt
REAR HUB DT Swiss 370, 12x148mm Boost, HG, 6 bolt
RIMS e*thirteen LG1 DH, 32H, 29"
FRONT TIRE Maxxis Assegai 2.5" 3C MaxxGrip/DD/TR/WT
REAR TIRE Maxxis Assegai 2.5" 3C MaxxGrip/DD/TR/WT
SPOKES/NIPPLES DT Swiss Stainless Butted Front, Alpine Rear
VALVES Tubeless Presta
SEALANT Stan's - 200ml

Electric Components
MOTOR Shimano STEPS EP8

BATTERY all VLT’s delivered as standard with the versatile 720wh battery

Please note: Manufacturers can sometimes change the specification of the products from time to time.