Based on the information you have provided in your online application, V12 have referred your application.
If the application is more complex, V12 may need to refer the decision for further checks. V12 aim to provide a decision within 2 hours. In a small number of cases, it may take longer to carry out these checks. If they require further information they will contact you directly. As soon as they have reached a decision they will amend the status of your account and advise you and us via email.
If you have any questions for us please get in touch with us here or call our Customer Services team on 0117 452 6571
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