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Interim Electric or Non Powered Bike Service
Interim Electric or Non Powered Bike Service
The Electric Bike Shop

Interim Electric or Non Powered Bike Service

£90.00
Star Buys FREE Muc-Off Clean Protect and Lube KIT With This Service When you add Interim Electric or Non Powered Bike Service to your basket today.
Pre-Order

With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery & Collection Dates

Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.

We estimate this will be ready for despatch to you or collection via Click & Collect on Undetermined

Delivery & Returns

Complete peace of mind when purchasing from The Electric Bike Shop.

Free delivery, premium delivery & click and collect is available, add item to your basket and proceed to checkout to view your options or call us to order over the phone. We offer for bikes FREE boxed delivery and our enhanced 'Ready To Ride Delivery' within a 75 mile radius of any of our stores for £75.

Choose our Ready to Ride Service and one of our team will deliver your new bike, fully built, configured and tested. You will receive a full technical handover, we will adjust your seat and handlebars for you, explain the riding modes, demonstrate how the battery is removed and give battery care advice. We can even wait while you take your new bike on a short test / inspection ride. Read more about Ready To Ride
HERE.

FREE boxed bike delivery is available to mainland UK locations (Highlands there is a small surcharge), for non mainland locations please get in touch for a quote.

For parts and accessories our standard delivery is £4.99 to mainland UK (for Highlands there is a small surcharge) for larger and heavier items this increases to £9.99.

We have been selling electric bikes for over 6 years - we are the electric bike specialists.


Watch our short video on our Ready To Ride service HERE

Distance Selling Refunds

If, for any reason, you are unhappy with your purchase please contact us. The bicycle must be returned to the The Electric Bike Shop in its original condition and with all accessories.

If you need to return your bike within 14 days of purchase, we will issue you with a full refund bar any postage fees or refund charges issued by your card company. Bikes must be returned complete with the original box and packaging, in the same condition as received, with less than 'test' 5 miles completed. Customers are responsible for charges if returning a bike / item which is not damaged or faulty.

Our refund policy does not apply if a test ride was undertaken prior to purchase. Please note that on all purchases of our ex demo models, refunds and returns do not apply and are at the discretion of The Electric Bike Shop Management. Please contact them to discuss. This does not affect your statutory rights.

For Distance (online & Mail Order) Selling:
Under the Consumer Contracts Regulations 2014, a customer is allowed to return an item if they simply change their mind. A customer has the right to cancel at any time from the moment they place their online order, and up to 14 days from the day they receive the goods.The customer then has a further 14 days from the date they notify the retailer of their cancellation to return the goods. There are exemptions to online returns which include tailor made/personalised goods. Customers are responsible for charges if returning a bike / item which is not damaged or faulty.

For Faulty Goods:
Under the Consumer Rights Act 2015, a customer has an earlyright to reject goodsthat are unsatisfactory quality, unfit for purpose or not as described, and get a full refund. This right is limited to 30 days from the date the customer took ownership of the goods. If an item is faulty and needs to be returned, the customer does not need to pay postage costs for the return of the faulty item.If a customer is asked to return an item that arrived damaged, not as described or faulty, the retailer should refund the total cost of the return.


Cancellations & Refunds

If we are unable to fulfill an order for whatever reason, we will contact you offering a suitable alternative product, or the opportunity to cancel your order.

If you wish to cancel your order you may do so, however if the product has been altered or changed by request of the customer the refund will be processed minus any alteration costs, and the cost of removing such alterations. If the product has been altered or changed by request of the customer, and the Electric Bike Shop are unable to return it to its original condition, no refund can or will be permitted.


Warranty Returns

What is included? Most bicycle parts are covered by the manufacturers warranty, however all the exceptions to this are listed below. The following are not covered under warranty:

• Normal wear and tear. Signs of wear and tear on the bikes components may be show in less than two years, depending on the amount of use, type of use and other conditions.
• Damage to products due to being improperly installed or improperly repaired.
• Products that have been modified, poorly maintained or neglected.
• Product damage from anything other than defects in product material.
• Stripped pedal threads. A step by step guide on how to fit the pedals properly can be found here.


Ex Demo/Display Warranty and Repair

• All ex demo, ex display or discounted products will be subject to a reduced warranty. Please confirm at time of purchase.
• All ex demo/display returns are at the discretion of The Electric Bike Shop Ltd.
• It is the responsibility of the purchaser to keep the product's original box, and provide the original box when returning an ex demo/display product.
• For the avoidance of doubt, it is the responsibility of the purchaser at their cost to return the product to The Electric Bike Shop for assessment and repair.

Interim Electric or Non Powered Bike Service

Season:2021

Brand:The Electric Bike Shop

Code:InterimserviceWEBMatrix

Like any mode of transport, electric bikes need regular maintenance to keep them running smoothly and safely. How often and far you ride will affect how often your bike will require servicing, for most people this interval is between six months to a year.

Pre-purchase your service online today and we will send you a FREE Muc-Off Clean Protect and Lube KIT worth over £16.

The Muc Off KIT is suitable for all types of bike and contains Nano Tech Bike Cleaner, MO-94 spray and Biodegradable Wet Lube.

View the kit HERE

Our Interim Service includes all of the following.
  • Full frame wipe down & Inspection
  • Gears Aligned & Adjusted
  • Brakes Aligned & Adjusted
  • Chain Check & Lube
  • Tyres Checked & Correctly Inflated
  • Wheel Alignment & Hub Check
  • Saddle/Seatpost Check
  • Bar/Stem Check
  • Headset/Bottom Bracket Check
  • Drivetrain Removal & Clean
  • Headset Check & Adjust
  • Bottom Bracket Check & Adjust
  • Wheels/Tyres Checked & Trued
  • Tubeless Sealant Top-up
  • Extended Test Ride
  • Error Message Check
  • Ebike Diagnostic + Print Out
  • Firmware Update
  • Motor Bolts & Chainring Torqued
To pre-purchase your service simply add one to your basket. You will be then prompted to add the kit too so visit that page and also add to basket (the free status will be applied once in your basket). Checkout as normal choosing FREE delivery as the delivery option.

You will be then emailed your order confirmation which will need to be presented in store when you bring your bike to us. Call the store in advance to book your bike in.

We will send you your FREE pack within a few days of your purchase.


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The Electric Bike Shop is a trading name of eCycle UK Limited
Our registered address is 157 Whiteladies Road, Clifton, Bristol BS8 2RF