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See What Our Customers Think

Words by The Electric Bike Shop on 16/03/2022 11:04:00

Thank you to all of our customers for taking the time to leave us a review on Google or our Facebook pages, here are some of our most recent reviews.

You can also now review us on Trustpilot


Stuart Stroud Store

Just want to say how brilliant the staff are at Stroud. So helpful, informative and friendly. Great, great service.

Simon & Linda Stroud Store

A massive thank you for your excellent and professional help with the purchase of our two ebikes. We are over the moon with there performance. We would like to personally thank you and your team for completing every thing on time. We will highly recommend you to family and friends

Bob Sutton Store

Fantastic service and nothing is too much trouble. Highly recommend if your thinking of getting yourself an electric bike. No pleasure just good advice. Thanks Dan, Sam and Luke.

Sharon Wilmslow Store

Had the most amazing service at the electric bike shop in Wilmslow purchased two bikes couldn’t be more happy very knowledgeable and wonderful service. Thank you guys

Dave Wilmslow Store

Would give them 6 stars if I could. Great bike, great service

Bob Uckfield Store

Just to say many thanks to the Uckfield branch staff for their invaluable help and advice re my purchase of a Cube Kathmandu " easy entry " electric bike. Now about 3 months in and delighted with the bike. Does everything I'd hoped for and am back out on the road and exercising , despite a dodgy hip. Terrific performance and complete absence of " range anxiety " ! Best wishes for on-going success in the future. Bob Harris, Eastbourne.

Rachel – Bristol Store

Can’t praise this shop enough for the speed in which they built and prepared my E-bike for collection. Very helpful and professional (especially Andy & Josh). Will definitely recommend buying a bike from the Bristol branch to my family and friends.

Sharon – Solihull Store

Excellent service, very knowledgeable and helpful, big thanks to Paul for all of his advice. Would definitely recommend if you are thinking of buying an electric bike.

Jo – Bristol Store

Just want to say thank you to Andy for his helpful, honest advise when choosing my new electric bike. It makes life so much easier getting to work as a teacher in Bristol.

Richard – Sutton Store

We bought two bike over the internet. Soon as we paid I was contacted by Paul Prince who was extremely helpful. We travelled from Leeds and was welcomed by Harry who did a great handover. Fantastic service.

Neil – Uckfield Store

The guys in the shop are amazing I did not purchase my bike from them but they did everything they could, amazing service would recommend to anyone thanks guys

Viv – Bristol Store

Excellent service provided by Andy and Josh @ TEBS Bristol , highly recommended.

Tony – Sutton Store

Thank you all at The Electric bike shop, especially Sam who had to keep taking my questions (in person and on the phone), you were very patient with me and very helpful. I accepted your advice to use the 'cycle scheme', then you guided me through the process. The bike is fantastic, I choose how hard I want to exercise, then keep going for as long as I want (20 miles is typical) with no fear of long uphill stretches. I also cycle to work now (only 4.5 miles). Don't bother going online, I am happy to recommend these guys to everyone.

Fee - Bristol Store

lovely friendly staff very helpful highly recommend them .just brought my GoCycle from them - very pleased. Thank you

Brentwood Steve Reaction Performance


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The Electric Bike Shop is a trading name of eCycle UK Limited
Our registered address is 157 Whiteladies Road, Clifton, Bristol BS8 2RF