What Our Customers Say About Us.

What Our Customers Say About Us.
Customer Reviews (6)
Pauline Richards
First class
If you need to know how to deliver outstanding customer service then have lessons from Karl, the director of the Electric Bike Shop in Bristol. I tried a Lapierre Over Volt at CountryFileLive and loved it. Karl not only knocked £500 off list price, he serviced and delivered it, plus threw in a helmet and a seat lever for no extra charge. He and his wife didnít leave until he had explained everything to me and set the bike up to fit me. Absolutely fantastic from start to finish, a rare treat these days. Thank you guys!
Tim Kirby
Great purchase, even better service.
I recently bought my A2B Obree EBike as well as a few extras (Pannier, Helmet, Rack, Rain Jacket, Multi-tool) here and I'm very glad I did - not only am I absolutely delighted with my bike, but the after sales service from Karl & the gang has been fantastic. Friendly, understanding, amazingly tolerant of the gaps in my Ebiking knowledge - you'll be hard pushed to find a better place to get your new Ebike, or to get your existing bike serviced. The Electric Bike Shop get 5 stars from me in every regard.
Carlos Serrudo
Great new shop
I have visited the shop a few times and always I had a warm welcome . More important, the advice was imparcial and very profesional. I had also to repair my bike and it was made very fast and to full satisfaction.
David Twining-Harri
Fantastic service!
I purchased an electric conversion kit for my hybrid bike and whilst a competent mechanic I struggled to fit the kit due to badly written instructions. In desperation I went to Karllís shop and met his technician Leila and they couldnít have been more helpful-most places would have declined any involvement. I really recommend these people and advise talking to them before even thinking about conversion kits! I
Sebastien Taitt
Having speculated for a while, i thought id visit a bike shop and see what the deal was with electric bikes. The shop itself is welcoming and warm, not intimidating like some high end shops can be. The staff here set me completely at ease and let me try as many bikes as i wanted, there was no pressure. There was plenty of choice but I finally decided on an A2B Ferber as it provided great electric support, had a nice big display and suited both me and my wife with the step through frame. The staff in store assembled and checked the bike for me to make it ready to ride, offering a free service checkup once everything was "bedded in", this all at a price better than other retailers. We may be back in the summer for another!
Chris Easton
I have had my Obree for 9 mounths now and have had loads of fun cycling 2000miles with it. Very reliable only issue was one broken rear spoke. Its easy to ride very quick in boost mode it takes me up most hills around here and on the flat has given me more than 75miles on a charge. Average per charge is 60miles. The Electric Bike Shop are good suppliers and are very helpful. They delivered to my door even though they are only 8 miles away, support on a couple of initial questions was without fault. Would recommend without hesitation.. Bike rides well and gets to full speed in well under 10 seconds with me helping. Sails up most slopes 12% gradient at 10mph plus again with me assisting. As I commute The Electric Bike Shop suggested and fitted some custom rear pannier.brackets and I brought a pair of Hivis Ortlieb bags which take all I need for work or day trips out. Bike is good for light trail work in the dry and akes me on bridalways and tracks around here. Buy with confidence...