Privacy Policy

The Electric Bike Shop will not share or sell customers' details. When you shop at The Electric Bike Shop, your information is used to process your order and to contact you about it - nothing else. During checkout, you will have the option to store your contact details for repeat orders. We do not store your card details. The Electric Bike Shop will send you occasional emails with updates and offers unless you indicate you do not want to receive them. You can also unsubscribe from our emails at any time using a link at the bottom of the email.

Protecting Your Data

The Electric Bike shop is committed to protecting your privacy. We comply with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and the SafeBuy Code of Practice.
Information we collect to process your order will only be shared with parties involved in fulfilling your order. We do not send spam. The information we hold may include:
• Name
• Address
• Phone number
• Email address
• Credit/debit card details (only until a card order is processed)
• Other information necessary for processing your order

The data will be held in accordance with our internal security policy. If we propose to send your data outside the European Economic Area (EEA) we will seek your consent first. We will never collect sensitive information about you without your agreement. You have a right to ask for a copy of the information we hold about you, which we will provide for a small fee. We will delete information or correct inaccuracies at no charge, as soon as you make the request. Data will only be released to third parties (e.g. the police) on request where there is a legal requirement to do so.